Thursday, March 18, 2010

irish ≠ money

So last night was a new experience for me.

I picked up a shift for St. Patrick's Day thinking, "Oh ya, the IRISH Democrat is sure to be a happening place. I'll make loads of money."

Well, first of all, I was working in the bar which was pretty much a hit or miss. People were hardly ordering food...mostly just appetizers and they were going to the bar instead of their trusty server (that would be me.) So basically, I had people ordering drinks from the bartender and sitting in my section. (a major dining no-no)

So I was already pretty upset about that and then realized around 7:30 PM, that I had hardly any money in my bank.

[What is a bank? Each server is required to keep a "bank" which is where they keep all of their cash, credit card tips, change, etc. At the end of the night, the serving system calculates how much you owe the restaurant, bartender, etc. All that you do not owe is yours.]

WELL, someone stole at least $100 from my bank. At least it happened early enough were I could hide it and keep better tabs on it but basically, they didn't steal from the restaurant. They stole from ME. So, I walked out with $40 and worked 10 hours.

That's $4 an hour.

Positive side? Hmm...there is no positive.

That's all,

-MJ

Tuesday, March 2, 2010

i'm curious...

Do you like it better when your server writes down your order or does it by memory? Or do you even care?

I almost never write down my orders, unless the party is more than 6. When I first started serving, it was just my goal to be able to do that. I'm pretty good at remembering everything, and I always hoped that by doing this my customers would notice and be impressed resulting in a bigger tip for me. Of course, there have been times when I've messed up but that doesn't happen too often...

So what do you think? The reason I ask is because when I go out to eat, I feel more comfortable when the server writes down what I order so I know he/she won't forget anything. Kinda hypocritical, I guess...

-MJ

Monday, March 1, 2010

i'm only making $4 an hour...

So, this has kind of become a "dining awareness" blog. I don't mean to come off as whiny, but there are just some things that diners don't know. However, I know there are times when servers really are just bad. We'll get to that eventually.

I was the closer on Saturday night. For the Irish Democrat, this means staying until 2 AM. By the time I got done with all of my closing duties (washing coffee pots, wiping down trays, flipping chairs, combining "marrying" ketchups, turning off tvs...) it was 3 AM. Now, I'm not complaining because I definitely made some good money.

The whole night was nonstop! My section was pretty much full the entire night. It's stressful, because sometimes I need a break to get my head together but it makes the time fly.

Now, my "tip" for today is if you're at the bar waiting for a table (by the way, you can still eat at a table in the bar...), do NOT transfer your tab to your server. If I'm waiting on you and bringing you drinks, at least leave me something! I mean, think about it: you're taking up one of my tables and I'm waiting on you, and you're going to transfer your tab to the person that's going to serve you food, leaving me nothing? Not fair. I'm only making $4.35 an hour. That's $3 less than minimum wage in Iowa! In Kansas, where I'm originally from, servers only make $2.13 an hour! Just a dollar or two would suffice; it's not much for you, but it definitely adds up for me, especially if I'm as busy like I was on Saturday night.

After this kept happening, I told a couple that they had to cash out their tab with me before moving to a table in the back. They seemed okay with it, and I was proud of my genius plan. All of the sudden, I look at their table and they're gone. I found them in a small booth and brought them their tab, hoping I'd get a couple of bucks out of the deal. What did they leave me? Nothing. Clearly they missed the point. Obviously, the only reason I wanted them to cash out with me was for their tip. Duh.

Hey a couple of bucks goes a long way!!

-MJ

Friday, February 26, 2010

if ya don't like it, then don't eat it!

So my first night back wasn't so bad. I was on my best behavior all night and I was mostly on top of everything. It was just like riding a bike--it all came back to me.

Well everything was going smoothly until Forbes arrived.

Let me explain. Since the Irish Democrat is not a chain and it's locally owned, we get a LOT of regulars. Some people come in 2 or 3 times a week. It's just a friendly atmosphere.

Let's see there's...
Pat- the slightly creepy but genuinely nice middle-aged man that sits at the bar.

Bob- the super creepy Elmer Fudd look alike that steals all the coasters and tips 50 cents per drink.

Dave- the terribly awkward middle-aged man that will talk your ear off and tell every server how pretty she is.

Foxy- everyone loves Foxy. I mean, he goes by Foxy.

And Forbes- the pickiest man alive. He usually comes in about once a week and has the most specific order. Of course, every single time, he has a complaint. My thoughts? If you're going to complain EVERY SINGLE TIME you come in, how about you stop coming in? One time, he made me reorder his Cheesesteak because there wasn't as much meat as usual...even though the meat comes prepackaged for the Cheesesteak. He usually orders some kind of beefy sandwich and adds sautéed jalapeños, mushrooms and green peppers or something. It changes regularly. The cooks, of course, hate this. Usually the mushrooms aren't sautéed enough, or the fries aren't steaming hot. This time, I made sure to get everything perfect. His complaint? The appetizers came out too close to his actual meal. OOOOOOKAAAAY. However, he did tip me 20%. So, a job well done for MJ.

Now what can you take from this? Pick your battles. Yes, if your food is cold, complain. You deserve to get your money's worth. Now, remember it's not always the server's fault, but sometimes it is. But if the cooks misunderstand your extra modified order, maybe you should just let it slide. Remember, I'm not doing the cooking. The cooks are.

Until next time,
MJ


Tuesday, February 23, 2010

aaaaand...i'm back.

Hey all,

On August 15, 2009 I officially quit my life as a waitress at the Irish Democrat, a non-chain restaurant/bar located in Cedar Rapids, IA. I was ecstatic. I could not WAIT to walk out the door and never come back. I thought my job as a receptionist at a salon was the job for me. Wrong. $8 an hour? Not so much.

So, I made the difficult decision to come back to the needy customers, the creepy drunk men and the long, mysterious hours of never knowing when you'll finally be off work. However, the money is good. At least $100 a night? Yes, please. Except, I'm only allowing myself to keep $20 from each shift. The rest has to go to my funds for my 8-week trip to France this summer. This is mostly the reason I decided to come back to serving. And, since I have a terrible shopping problem (no, seriously, come check out my closet) I have to give the money to my boyfriend to hide away from me. Otherwise, I'll spend it. I know, what could I possibly want to buy in Cedar Rapids? Well, I can justify ANY purchase

So why is this such a big deal? Well, the managers were a little skeptical to hire me back. I'm already very impatient, but this past summer, I was REALLY impatient. Sometimes I tend to roll my eyes at people, and I really just don't notice. Seriously, I don't. Well, my managers did, and so did my customers. Luckily, they were kind enough to give me a second chance. So, I now have to be on my BEST behavior at all times. We'll see how long this lasts...

At the ID, I go by MJ. So, for this blog, I shall be referred to as MJ. MJ at the ID.

Peace and lots of tips,

MJ